Founder and Chief Executive of Real Hospitality Group, (RHG) last year's 15th ranked hotel operating company in the United States. With properties located in 19 states, RHG has expanded from a start-up company to one of the most prominent hotel operators in only 9 years. RHG's leadership is represented on the board of directors of the American Hotel and Lodging Association, NYC & Company, Marriott and Hilton franchise advisory councils and several state lodging associations where we have presence. Real Hospitality Group's "Real Cares" division participates on a leadership level in organizations including, but not limited to: ECPAT, Feeding America and the National Cancer Institute. Several of RHG's team members have been nominated for their state's, as well as the AHLA's "Stars of the Industry" awards. RHG has also been awarded with "New Hotel Opening of the Year" and "Renovation of the Year" from Marriott International last year alone.

At Real, we believe that the industry is perfectly positioned to provide jobs to opportunity youth and adults who want a growing career. To that end, RHG prioritizes it's training and Promote from Within programs and serves as adjunct faculty, guest speakers and advisory board members to institutions that include the Florida International University, Farleigh Dickenson, The University of West Virginia and Central Connecticut University Schools of Hospitality Management.

In his role of Chief Operating Officer, John oversees the daily management of over $350 million in Top Line Revenue and the ascent of Real Hospitality Group to the top 15 of largest US Hotel Management Companies. He delivers on the RHG pillars of reliability, efficiency, accessibility and loyalty, and builds the trust that guides our important owner relationships. John’s leadership results in our hotels maintaining top market position, high performing RGI, and maximum NOI across the portfolio.

John previously served as Regional Vice President at a renowned U.S. hospitality company managing owner relationships for high profile clients. He executed an award winning approach to his guest service scores and was recognized by Marriott for excellence in his portfolio. John was also a General Manager for Marriott and Hilton branded hotels throughout the United States over the course of his extensive career.

John is a member of the Marriott Owner’s Advisory Board and has been a featured speaker on panels for many national publications and organizations including Hotel Business and Hotel Management. He attended University of North Carolina and was awarded his Bachelor of Science degree in Travel, Tourism and Commercial Recreation.

As Chief Investment Officer, Joe oversees all investments and major transactions for the Company, including partnership and structured debt, and he provides the same expertise to the Company’s clients. He will also participate on strategic growth initiatives and business development for the Company. Joe brings over 14 years of extensive real estate investment knowledge and experience spanning all major real estate class. Prior to RHG, Joe served as a Managing Director of Acquisitions and Capital Markets, and prior to that, as Vice President, for large real estate investment companies. His expertise has developed through various leadership roles, in which he spearheaded over $5 billion worth of real estate investment transactions, including over $2 billion in the lodging sector.  

Joe received his undergraduate degree from Binghamton University – State University of New York and his juris doctorate from Brooklyn Law School. He brings a comprehensive legal background, which includes several years of service as the General Counsel for a prominent New York-based real estate group. He is an active member of the New York State Bar Association, and has served on multiple boards for various business associations, and currently serves as Emeritus Board Member of the Asian Real Estate Association of America Manhattan Chapter and is a member of Council of Korean Americans.

Responsible for the successful administration of the organization’s Human Resources function, determines and directs HR strategies to support the company goals of productive and profitable business operations. Provides leadership and focus to advance the company’s vision and culture.  Drives organizational effectiveness and support for all major initiatives as set by the President and CEO.

Is the keeper of the culture and all people functions within the organization ensuring strategic planning and direction providing the organization with the best people and talent available and positioning the company as the employer of choice within the industry.

A career leader and expert in the field, Alma possesses 30+ years in Client Service Management, Manufacturing Support and Delivery Systems, Project Management, Global Communication Systems, and Human Resources.  Alma holds a dual B.A. in Human Resources Performance and Organization Dynamics, and a M.A. in Organizational Leadership.  She is on the HR council for the AHLA, a member of SHRM, and is active in education volunteering as a visiting business expert in classrooms for instructors at universities and local community colleges.

Dury Kim is the Vice President of Revenue Management for Real Hospitality Group.

She joined Real Hospitality in 2019 as a Regional Director of Revenue, and was promoted to Regional Vice President before assuming her current role as Vice President. She has almost 15 years of hospitality experience, with 10 years in Revenue Management. Dury’s responsibilities include oversight over Real Hospitality’s portfolio’s strategical planning and deployment of hotel level revenue management, including distribution, E-commerce, and marketing initiatives.

Prior to joining Real Hospitality, she provided property level revenue management support for branded and independent properties working with nationally recognized management companies. She also has experience in hotel accounting and hotel Food & Beverage. As an NYC native, she is committed to inspiring and developing upcoming revenue leaders and participates in guest lectures and panels with NYU and her alma mater, Pennsylvania State University. She is a member of HSMAI and regularly partakes in  and contribute to CRO roundtables and discussions.

Warren Aston brings over 11 years of experience in the hospitality industry to Real Hospitality Group. He previously served as Chief Revenue Officer & Vice President, Sales & Development at a large Canadian OTA and subsequently served as Vice President, Business Development at two of the largest hotel interior design firms. As RHG's Vice President, Owner Relations & Development, Warren's focus is on developing and maintaining relationships with current and past clients, as well as building awareness of Real Hospitality Group's unique capabilities and expertise in the hotel industry. Warren has become recognized as a noteworthy leader in the hotel industry.

Warren is tapped often to be featured as a guest speaker for national hospitality industry conferences, has been interviewed by national and regional experts for related publications and podcasts, and has built a large pool of colleagues and industry opinion leaders throughout the hospitality space. He brings a wealth of marketing and sales development experience to Real Hospitality Group. Warren is a graduate of UCLA and holds a Bachelor's degree in Business and Finance. Originally from Toronto, Canada, Warren now resides in Dana Point, California with his wife and three children.

Ron Loman brings over 24 years in the hospitality industry, working with a vast collection of property types, including all major brands in significant markets, both domestic and internationally. As a senior member of RHG, Ron will further improve the growing regional operations teams' alignment and communication in our Ocean City and Florida offices, including general managers and regional operations directors. He is also responsible for implementing proven strategies and best practices to elevate the guest experience, improve operational efficiency, and increase profitability across the portfolio.

Before re-joining Real Hospitality Group, he served as Senior Vice President Asset Management for a national advisory and consulting company. Ron's prior roles at RHG included Regional Vice - President Operations and Vice-President of Sales & Marketing. He has held numerous senior leadership positions during his 19-year career at other notable hospitality management companies. 

Ron is a current member of the Hilton Owners Steering Committee, a past member of the NYC & Co Hotel Advisory Committee, and a past member of the Hospitality Sales and Marketing Association International, Management Company Sales & Marketing Executive Roundtable. Ron held numerous industry designations and served on several industry boards, including two-time Chair of the Hospitality Sales and Marketing Association International Sales Advisory Board, an eight-year board member of the Convention Sales Advisory Committee – Orlando/Orange County Convention & Visitors Bureau, and the Franchise Advisory Committee for Carlson Hotels Worldwide.  Ron enjoys giving back to the local community as an Advisor / Volunteer at the Boy and Girls Club of Central Florida and as a featured industry speaker for the Rosen School of Hospitality at the University of Central Florida.  In the past, Ron was a contributing author in Hotel Management, Hotel Business & Hostfully. Ron attended Valencia College and the University of Central Florida.

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Sanjay brings world class experience and boundless optimism to his role. He manages key owner relations across the RHG portfolio as well as some of the most high-profile assets in New York City. His vast market experience has included New York, Kentucky, Virginia, Michigan, and Pennsylvania. He also leads our extensive Marriott portfolio's best practice sharing program to enhance guest experience.

Sanjay champions the RHG Core Values through his leadership of the regional operations team in the New York office and drives operational excellence through evaluation, assessment, and action. Sanjay has an MBA from Clarion University of Pennsylvania and received his bachelor's degree from St. Stephen's College in New Delhi. He also earned a Hotel Real Estate Investment & Asset Management certification from eCornell. Sanjay is an active outreach participant for RHG's Real Cares Program. He leads fundraising contingents for ECPAT and various cancer and hunger organizations as well as volunteering his time in New Jersey community kitchens.

Louis Llach joined Real Hospitality Group in 2013 and is responsible for operational oversite while also spearheading business development projects in targeted markets.  Previously serving as Regional Director of Operations for the Company, Louis brings more than 25 years of experience to his position. 

Before re-joining Real Hospitality Group, he held senior leadership roles for Highgate Hotels, TPG Hotels & Resorts, and Helmsley Enterprises.  Louis collaborates closely with his brand counterparts in operations, sales, and revenue management to consistently lead hotels to exceptional performance by focusing on top-line revenues to drive profitability, market penetration, brand development, and associate and guest satisfaction.  Louis has an excellent track record of leading diverse teams that achieve superior results that ensure the owner and brand's visions are in complete alignment.  Louis attended the University of South Florida and Florida Atlantic University.  

Jim brings more than 20 years of hotel operations experience to Real Hospitality Group.  Prior to joining RHG, Jim served as Area Manager, with various branded hotels including Hilton, Marriott, Starwood, Hyatt, and IHG licensed properties throughout the United States.  He has a thorough and comprehensive knowledge of hotel operations, accounting and asset management. He has a proven track record in P&L management, revenue management, hotel sales and brand compliance.  Jim has earned numerous certifications and awards across several brands such as Spirit Award Winner TQS Hilton – top 10% in  Homewood Suites Brand, Most improved GSS within Marriott Brand, Crestline Hotels and Resorts Hotel of the year, 2 time Crestline Cup winner based on top line revenue, service scores, and house profit, ranked #1 in service 3 years in a row with BF Saul Company, managed hotels that were consistently in the top 25% of their respected brands.  Jim also was co-chair of the Crestline Hotels and Resorts GM Advisory Board.   Jim’s professional experience includes tenure with Crestline Hotels and Resorts, Hersha Hospitality, and Hilton Worldwide.  His expertise is in the full service, select service, and extended stay hotel arenas.

Jim is a graduate of Indiana University of Pennsylvania with a B.S. in Hotel Restaurant and Institutional Management. In his role with RHG, Jim oversees hotel operations with a focus on owner relations, profitability, team processes that impact daily guest service scores, RevPar growth, and identifying team members for growth within the organization.

Jim is a member of Ocean City Development Corporation which helps area business owners on the development and design of their businesses in the downtown area of Ocean City.  Jim serves as a mentor/advisor for Real Hospitality’s Mentorship Program for the mid-atlantic region.

JoAnne has been a part of the RHG team since 2010. Her experience includes supervision of multi-unit accounting services for hotel and owner portfolios, treasury management duties, coordinating credit card services, accounts payable and receivable, bank reconciliations, tax filings, and systems management.

JoAnne is a long-standing member of the Ocean City Volunteer Fire Company Ladies Auxiliary, which supports the local fire dept and the youth cadet program, and has held the office of Treasurer for the last 7 years. She also holds the elected position of Worcester County Points Coordinator for the Maryland State Fireman's Ladies Auxiliary since 2006.

Katie oversees Real Hospitality Group’s internal audit program, training, and support related to on-property accounting functions. She also oversees the management and ownership transition process, is a property management system specialist, and boasts valuable years hotel operations experience. 

She hosts monthly webinars and encourages continuous training throughout the RHG portfolio. Katie also oversees the internal audit program and works diligently with her team to implement and enforce compliance with controls relating to cash, credit cards, purchasing, labor, authorization and access levels, and inventories for all departments.    

Slyne Louissaint brings 18 years of Hospitality Human Resource experience to our team.  She supports the day-to-day Human Resource operations of our Northeast portfolio and is responsible for overseeing the administration of human resource policies, practices, and systems according to RHG standards along with strategic planning of the human resource function in alignment with the RHG and our owner’s vision and mission. She is involved in the training and development of hotel department management staff as well as dealing with the many challenges of human resources and employment. She is the trainer and mentor for our in-house internship program.

Slyne has held HR Manager and Director status in both select and full service hotels.  Her brand experience includes Marriott, Hilton, IHG, Wyndham and Independent Boutique Hotels. She completed a Bachelor’s degree in Hospitality and Tourism Management at Fairleigh Dickinson University and is nearing the completion of her Master’s Degree in Business Administration with a concentration in Human Resources through Keller Graduate School of Management.

Slyne is an Adjunct Professor at Fairleigh Dickinson University where she teaches Advanced Human Resources Management to future hospitality professionals; a hospitality course designed to provide students with a broad yet comprehensive overview of the policies, practices and procedures for effectively attracting, selecting, developing and retaining quality associates in the hospitality and tourism industry.

As the Director of Talent Acquisition and Development, Lynn leads the overall strategic design, development, implementation, and integration of all talent processes including full-cycle Talent Acquisition, Talent/Career Development, and Leadership Development.

Specifically, Lynn supports the RHG Human Resource function in the recruitment and selection of the best talent at all levels of the organization; analyzing training needs and implementing training and development programs to ensure the highest levels of service and guest satisfaction. Lynn ensures the delivery of supervision and leadership development programs and ensures the implementation of HR practices including career development, mentorship, succession planning, and recognition programs.

Lynn’s background includes 30 years of human resources experience in recruitment and training, compensation & benefits, associate, and labor relations/mediation, EEOC case preparation, staffing level planning, and quality assurance. She is a graduate of St. Bonaventure University Olean, NY.

Lynn is a member of the Society for Human Resources Management, a Certified Human Resources Executive with the AHLA, and an Active Volunteer for Dress for Success, an organization that helps empower women to achieve economic independence by providing a network of support.

As President of Real Hospitality Group Asia, Norman is fully accountable for developing and managing its portfolio in Asia. He will bring RHG's decades of third-party management and asset management experience and expertise to cultivate the fast-growing Asian market.

Norman brings decades of experience & expertise in the hospitality industry, working with a wide range of internationally renowned hotel groups, including HNA Group, NH Hotel Group, Hyatt Hotel Group. With comprehensive international education and career background, Norman's steps have taken him across the United States, China, Spain, and Australia.

An industry veteran with a wealth of knowledge and passion, Norman has expertise and experience in lodging investment and asset management. Prior to joining RHG Asia, he played a very significant role in HNA Group's acquisition of Carlson Rezidor Hotel Group. Before HNA Group, Norman played an intricate part in NH Hotel Group's quest to establish its China office to support its growing portfolio of over 350 hotels located in 28 international markets. 

Norman holds a Securities Qualification Certificate (SAC) and possesses solid knowledge and experience in the field of security, corporate investment, mergers, and acquisitions. He is an active member of various associations and has been the keynote speaker on industry summit and forums

Bernard Chong brings over 30 years of experience and expertise in the hospitality industry with specialization in hotel operations, per-opening and project development at group level focusing on both strategic and operation aspects. Mr. Bernard Chong educated from L’école hôtelière Les Roches in Switzerland. At an early stage, he has worked in a variety of positions in the hotel restaurant, guest services, front office and corporate office, with vast practical and management experience.

Bernard Chong has comprehensive experience in various industries group, including Raffles International Limited, Redwood Technology Limited, Cairnhill Group Holdings Pte Limited, Ascott Limited, Meritus Hotels & Resorts, Soluxe Hospitality Group and Jiangsu Golden Land Group. Prior to joining RHG, he was the Vice President of Operations for Greater China, Millennium & Copthrone International Limited, in charge of Operations, Sales & Marketing and Business Development.

George is responsible for Human Resources and Administration for Real Hospitality Group’s Greater China team, leading the team to establish a talent system and corporate culture, promoting organizational innovation and management efficiency, and supporting the realization of its strategic goals and vision.

George graduated from the University of Leeds with an MBA degree. He has been engaged in human resources for over ten years. Before joining RHG, George worked in the world's largest commercial properties, holding, managing, and operating enterprise and had a leading role in Human Resources management. He organized and implemented several human resources integration projects, institutional innovation campaigns, and organizational reform related to enterprise mergers and reorganization during this tenure.

George is a member of the CHRMA. He is active in working with other experts and agencies to help organizations across the private, public, and social sectors create change that matters.